Frequently asked questions
Everything you need to know before you choose
Choosing a senior residence means, above all, choosing a new way of life. Whether you are a senior planning ahead in full independence, or a family carer looking for the best setting, this FAQ brings together answers to the most common questions about life at the Parc des Crêts.
The residence and its concept
What is a senior residence with services, and how does it differ from a nursing home or care home?
A senior residence with services is designed for autonomous or semi-autonomous people who wish to keep their independence in a private apartment, while enjoying premium hotel-style services and a secure environment. Unlike a nursing home (a medical-care facility) intended for people who need permanent care, the Résidence du Parc des Crêts is not a medicalised setting: it is a true place to live, where you are the tenant of your apartment and free to make your own choices. You keep control of your daily life, welcome whoever you wish whenever you wish, and choose the services you actually need.
Who is the Résidence du Parc des Crêts for?
The residence welcomes autonomous and semi-autonomous seniors — alone or as a couple — who are looking to combine independence, comfort and peace of mind. The concept especially appeals to those who wish to plan ahead, to ease the burdens of daily life (home maintenance, shopping, paperwork), to rediscover a stimulating social life, or simply to enjoy their retirement to the fullest in a premium setting. For families, it is the reassurance of knowing their loved one is in a safe, lively and caring place, just a stone’s throw from Geneva.
What apartments do you offer, and what are their features?
The residence has 63 apartments of 3 and 4 rooms, with a surface area between 60 and 76 m², available in standard or gable (pignon) layouts. Each home is designed to the SIA 500 standard (accessibility for people with reduced mobility): a step-free shower, a fitted kitchen with a grab rail, electric blinds and generous circulation space. The apartments feature a bright living room, one or two bedrooms and a loggia. You can choose them furnished or unfurnished, as you prefer. The building meets Very High Energy Performance standards: warm in winter, cool in summer, with controlled bills.
Longevity and ageing well
What does “ageing well” mean, and how does the residence contribute to it in practice?
Ageing well is not just about gaining years; it is about preserving your quality of life, your independence and your joy in living for as long as possible. At the Parc des Crêts, this philosophy runs through every aspect of daily life: healthy and flavourful food, regular and adapted physical activity, a maintained social connection, a calming and secure setting, and attentive support that evolves with your needs. Nothing is left to chance: every service has been designed to sustain your vitality, not merely to meet a necessity.
What role does physical activity play in longevity, and how is it built into the residence?
Regular physical activity is one of the most powerful ways to preserve mobility, balance and independence as we age. That is why a sports coach is present every day at the Parc des Crêts, with adapted sessions (gentle gymnastics, balance, muscle strengthening, walking) and a fitness room freely available. The programme is built “tailor-made”, according to your physical condition and your wishes — there is no obligation, only regular opportunities to move in good company.
How does the food offered at the residence support healthy longevity?
A balanced, fresh diet adapted to the specific needs of seniors is an essential pillar of ageing well. Our chef and her team prepare seasonal cuisine every day, and a nutritionist can support you in adjusting your menus if needed — whether you eat at the restaurant, order delivered dishes, or cook at home. The goal is simple: that eating well remains a daily pleasure, never a constraint.
Does social connection really have an impact on longevity?
Yes, and it is now widely documented: isolation is one of the main drivers of decline, whereas a rich social life helps maintain cognitive abilities and overall wellbeing. This is why the Parc des Crêts offers a programme of events refreshed every month — talks, workshops, outings, themed evenings — and welcoming shared spaces (lounge, tea room, patio). The mix of generations, with services open to people from the surrounding neighbourhood, also contributes to a stimulating and natural social life.
Does the residence offer personalised follow-up or advice to protect your health over the long term?
Yes. Beyond the sports coaching and nutritional guidance that are included, you can call on the healthcare professionals of your choice for home visits, and benefit from the medical practice located at the foot of the residence for close, convenient follow-up. Our team and our concierge remain at your service to adapt, over time, the services you need — always with respect for your own pace and your own choices.
Can it be said that the residence is designed to promote its residents’ longevity?
This is precisely the intention that guided the design of the Parc des Crêts: to create a living environment where every element — safety, movement, nutrition, social connection, natural surroundings — works in favour of a long and fulfilling life. The entirely pedestrian 8-hectare park invites daily walks, the SIA 500-compliant apartments support the evolution of mobility, and the round-the-clock human presence offers the peace of mind that fosters wellbeing. Ageing well is not an abstract goal here: it is a reality built day after day.
Daily hotel-style services
Which services are included in the monthly rent?
The Résidence du Parc des Crêts has been designed like a premium hotel, where the essentials are included to free your mind. The monthly fee covers:
- The high-standing apartment and all utility charges (electricity, hot and cold water, heating).
- The weekly upkeep of your apartment by our team, lasting one hour.
- Concierge service 7 days a week: taxi bookings, appointment scheduling, administrative follow-up, welcoming service providers.
- Full connectivity: Internet, television (access to 300 channels), telephone, Wi-Fi throughout the shared spaces.
- Sports coaching with an instructor specialised in adapted physical activity, who offers you a “tailor-made” programme.
- The programme of cultural events, talks, outings and workshops.
- Security with a personal alarm and smart sensors, along with staff present around the clock.
Our philosophy is simple: to meet your needs and expectations, to guarantee a seamless service, and to let you enjoy your day to the fullest.
What is the dining like? Can we expect genuine chef-crafted cuisine?
Our chef and her team create fresh, balanced and flavourful seasonal cuisine every day. The choice is yours: lunch or dinner at the residence’s restaurant — which has a terrace and several convivial lounges — order catered dishes delivered straight to your apartment, or keep cooking at home thanks to the fully equipped kitchen (fridge, freezer, oven, hob, dishwasher). A nutritionist can also support you in adapting your menus to your needs. The restaurant is open to the public: you can welcome family and friends there in a refined setting.
Which “à la carte” services are available on site?
Beyond the included services, the Parc des Crêts offers a whole range of à la carte options to meet your occasional wishes and needs: a hair and beauty salon within the residence, wellness treatments, a medical practice at the foot of the building, meals served or delivered, nutritional guidance, and any specific request handled by the concierge. The principle: you pay only for what you use, with no hidden commitment.
Safety and medical support
How is residents’ safety ensured around the clock?
Your peace of mind is our absolute priority. The residence has staff on site 24 hours a day, 7 days a week, complemented by a personal alarm system linked to each apartment. Smart motion sensors are installed in every room: they can detect a fall or an unusual lack of activity and automatically trigger the team’s intervention. The 8-hectare park surrounding the residence is entirely pedestrian — no vehicles at ground level — for walks in complete safety. Access is controlled, yet without ever creating a sense of confinement: you come and go freely, just as you would at home.
What happens in the event of a health problem or a medical emergency?
A medical practice is located at the foot of the residence, which makes it easy to access routine care and consultations. You can also call on the healthcare professionals of your choice for home visits (family doctor, nurse, physiotherapist, podiatrist): the concierge arranges appointments if you wish. In an emergency, the personal alarm and the permanent on-site presence guarantee an immediate response and a link to the emergency services. This combination — medical proximity, free choice of practitioners, smart devices — offers a rare level of security, without ever turning your home into a medical setting.
What happens if a resident’s state of health changes over time?
The Parc des Crêts is designed to support the natural evolution of independence. The SIA 500-compliant apartments, the personal alarm, the personalised coaching and the option to call on healthcare professionals at home allow most of our residents to stay in their own homes for a very long time, even in the event of temporary or gradual loss of mobility. If the day comes when permanent medical care becomes necessary, our team will support you with care and compassion in finding the most suitable solution, in close consultation with the family and the family doctor.
Social life, activities and events
What activities are offered day to day?
Life at the Parc des Crêts is shaped by a rich and varied programme, refreshed every month. On the fitness side: a sports coach is present every day, offering adapted sessions (gentle gymnastics, balance, strengthening, walking) and keeping a fitness room freely available to you. On the culture and social side: talks, creative workshops, games, themed evenings, outings to Geneva, concerts, screenings and meetings with outside guests. The residence also has spaces dedicated to shared moments: a lounge, a tea room, a wellness lounge, a multipurpose room and a landscaped patio. The concept deliberately encourages a mix of generations: some services are open to people from the surrounding neighbourhood, creating a lively, dynamic atmosphere — the very opposite of a world closed in on itself.
Can I welcome my family, my friends, or even a loved one for the night?
This is your home. Your loved ones are welcome at any time, and can share a meal at the restaurant or in your apartment. If you wish to have a child or grandchild stay overnight, that is entirely possible — your apartment is your private space. For families who may wonder: it is precisely this freedom that sets a senior residence apart from a medical facility. Family life goes on, simply in a calmer and more supportive setting.
Practical and financial matters
How much does life at the Parc des Crêts cost, and how is the rent calculated?
The monthly rent for an apartment with services falls within an indicative range of between CHF 5,000 and more than CHF 6,000, depending on the layout chosen (3 or 4 rooms, standard or gable, furnished or not) and the number of occupants. This amount includes all the premium services detailed above (utility charges, upkeep, concierge, coaching, events, connectivity, round-the-clock security). À la carte services — dining, care, wellness — are billed only as they are used. To receive a personalised proposal, do not hesitate to ask for a detailed quote: we take the time to study your situation and to build a clear, surprise-free solution together with you.
How does a visit work, and what are the steps to move in?
Everything begins with a visit — on site or virtual — to discover the setting, meet the team and ask all your questions. You can book your slot directly online or by telephone. Next comes a personalised interview to understand your expectations, your habits and any specific needs you may have. Once the apartment is chosen, we prepare your file and sign the lease. The move is then organised at your own pace: our team supports you with the administrative formalities, change-of-address procedures, connections, and even the move itself if you wish. The goal: to make your arrival as smooth and serene as possible.
Where exactly is the residence located, and how do I get there?
The Résidence du Parc des Crêts is located at Route de Troinex 65, in 1256 Troinex, in the canton of Geneva. Its “between town and country” setting offers the best of both worlds: a few minutes from Geneva city centre by car or public transport, while enjoying the calm and greenery of a newly created park of more than 8 hectares. The residence is easy to reach, right next to shops, health services, bus lines and main roads. It is also a privileged setting for daily walks, along tree-lined and entirely pedestrian paths.
What is the first step to request a brochure, plan a visit or receive a quote?
Our team is here to listen, with no obligation. You can reach us by telephone on +41 22 316 18 18, by e-mail at leparcdescrets@vitae.ch, or book a visit directly on our website. We take the time for every conversation: there is no good or bad question, and every project is unique. For families, we also offer a dedicated information meeting, to help you reflect with complete peace of mind.
Request a visit
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Book a no-obligation visit and come feel the atmosphere of the place. Our team replies quickly and guides you through your project.